Frequently Asked Questions
Everything you need to know about your Célavi beauty journey.
Are Célavi Cosmetics products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Can I track my shipment?
Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, Célavi Cosmetics ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.